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Administrative Assistants & Secretaries: Navigating Difficult Conversations
May 31, 2023 @ 9:00 am - 11:30 am
Free – $75.00Join Mr. Rich Bickel, O’Fallon Township High School Principal and former ISBE Teacher of the Year Finalist as he works with front office staff on Navigating Difficult Conversations.
This session will focus on helping staff create an effective, productive, and positive framework for engaging in difficult conversations. Whether it be in person, on the phone, or through email, specific strategies and real-life examples will be shared to help increase confidence and lower stress while most effectively engaging with others in potentially difficult conversations. These practical strategies have been proven to foster effective communication, promote a positive school climate, and best of all can be implemented immediately.
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